In this present day of ever evolving technology, it is nearly impossible to operate a business without some type of telecom system. It could be as simple to choose business phone systems as a one line phone, or as complex as an internet-integrated communication network. Business telecom can involve hardware and software that is vital to the success and daily operation of your business.
It is because of this that telecom companies have become a prevalent part of society. Far removed from the traditional phone companies of the past, these new entities integrate voice communication with internet technology and data transfer.
For example, a full-fledged company that offers business phone systems that has solutions for all of your company’s needs. The benefit to a company like this is they combine multiple services and functions. This negates the need to have to utilize multiple service providers for different telecom functions.
So what can a company like this do for your business?
A complete phone network can have limitless options for your business. You can make and receive calls, but also establish multiple lines throughout your business. Whether you have ten or one hundred employees, establish a main line, which customers can call, and be able to transfer those calls to anyone within your office. The plus side is that each individual line can have enabled calling features like call waiting, called ID, hold function, and voice mail.
You can utilize the same phone network to send faxes as well. Faxes can be sent internally or externally and received. Received faxes can be sent directly to the intended individual’s computer. There is no need for a centralized fax machine. Each employee can have their own fax number in conjunction with their direct voice phone line.
Full Network Support
The benefit to using a company to establish your business phone systems is that they offer technical and account support — as well as telecom service. This is of great benefit if you are not versed in the troubleshooting of phone systems. The service provider will establish all of your necessary accounts, set up the system that best fits your needs, and even install the hardware. Furthermore, they can offer ongoing technical support when problems with your system arise. This is helpful to a company who can’t afford their own in house telecom expert.
Telecom Hardware
In the past there was just a phone. The phone made and received calls and that was about it. These days, phones can do as many tasks as some computers. There are phones that are hardwired into a dedicated workspace, or phones that can travel throughout your office or even on the road.
If your uses are limited then a full-feature business phone is useful; they enable voice calls and also utilize call features like: caller ID, call waiting, call forward, speaker, and mute. These phones are usually easy to install and come preconfigured. All that is necessary is to plug in and adjust for personal preferences.
If your needs are more involved, there are desktop phones to accommodate that as well. More advanced units can handle up to six lines at once. You can utilize one phone for several different extensions or even route your fax lines through the same phone. They can even be utilized with Blue Tooth technology. Also, some units integrate into your computer and enable things like photo display features.
Analog adapters are useful to connect cordless phones and standalone fax machines to establish them on your digital telecom network.
Conference phones are standalone speaker units that can be placed in any conference room. They can make or receive calls in house or to outside parties. The built-in microphone picks up voices and sounds within a twelve foot radius, and will not pick up interference from other devices in the room.
Cordless and cellular phones can also be networked into your company phone system. If you have employees, who travel throughout the facility, they can be reached even when away from their dedicated workspace. Calls made directly to them can be forwarded to their mobile device, so they may attend to clients or co-workers needs without delay. These mobile units also enable employees to make calls immediately without having to return to their workspace or find a phone.
Integrate Phone and Public Address Function
Services like those offered by the Ring Central business phone systems expand beyond just normal telecom usage. Your company’s phone system can be integrated with a facility-wide paging system or intercom public-address system. Call recipients can be notified that they have an incoming call, regardless of where they are in the facility. Additionally, a receptionist can utilize the phone system to make company wide announcements through an intercom. These voice communications can be sent through a hard-wired, public address system or through an individual phone’s speaker function.
